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Privacy Policy
Reinvents London customer privacy notice
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Registered name: Reincarnated Ltd (Trading as Reinvents London)
Reinvents London (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.​​
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Information We Collect:
We may collect and process the following information:
Personal details such as name, email address, phone number, and event details submitted via enquiry or contact forms, Communication records when you contact us directly, Technical data such as IP address, browser type, and website usage data​​​
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What information we collect:
We collect or use the following information to provide and improve products and services for clients:
Names and contact details, Addresses, Payment details (including card or bank information for transfers and direct debits), Information relating to compliments or complaints, Website user information​
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We collect or use the following personal information for the operation of client or customer accounts:
Names and contact details, Addresses, Marketing preferences​
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We collect or use the following personal information for the prevention, detection, investigation or prosecution of crimes:
Names and contact information, Client accounts and records, Financial information eg for fraud prevention or detection
We collect or use the following personal information for information updates or marketing purposes:
Names and contact details, Addresses, Profile information, Purchase or account history
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We collect or use the following personal information for dealing with queries, complaints or claims:
Names and contact details, Addresses, Payment details, Account information, Purchase or service history, Customer or client accounts and records, Financial transaction information, Correspondence
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Lawful bases and data protection rights:​
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website: https://www.ico.org.uk/make-a-complaint.​​
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.​
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Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.​
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Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.​
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Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
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Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
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Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.​
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Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.​
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If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.​​​
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Our lawful bases for the collection and use of your data and information to provide and improve products and services for clients:​
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. (You do have the right to withdraw your consent at any given time).
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.​
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.​
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
Our legitimate interests are:
The only time we ask for personal information on this website at first, is solely to give potential customers what we offers as services and when we quote a cost for these services. Only if the customer decides to contract with us and there is an invoice produced would we ask for any financial and personal info ration and this would only be used to collect payment.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
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Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:​
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. (You have the right to withdraw your consent at any given time).
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
During the course of discussion with the potential customer and as we offer potential services, we will only collect the minimum amount of permission required to enter into a contract to fulfil the service requests.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
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Our lawful bases for collecting or using personal information for the prevention, detection, investigation or prosecution of crime:​
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.​​
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Our lawful bases for collecting or using personal information for information updates or marketing purposes:​
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
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Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims:​
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from: Directly from you​​​
Who we share information with:
- Regulatory authorities
- Suppliers and service providers​
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How to complain:
If you have any concerns about our use of your personal data, you can file a complaint using the contact details listed below.​​
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Post: 53 Inchbonnie Road, South Woodham Ferrers,
CHELMSFORD, CM3 5FD, GB​
Email: reincarnated.ltd23@gmail.com​​
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(If you remain unsatisfied with how your data has been used and/or stored, you can file an additional complaint to the ICO using the details listed below)
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Information Commissioner’s Office, Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF​
Helpline number: 0303 123 1113